Ookisa Complaints and Reviews

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Ookisa
Main address: 5300 Ontario Mills Pkwy 91764 Ontario CA
877-466-5472, ,
  • 10 complaints
  • $330 claimed losses
  • $33 average
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  • Sep 18, 2013
  • Cosmetics and Toiletries
  • Cancellation
  • 3

I asked OOKISA to stop sending me the hair product since I don't like it and it gave me rashes. The customer service said that she had stopped the order and I told her, I would not be able to send the recent package I received but I want to stop the order, She said no problem but I keep on being charged and the packages keep coming. Currently I live in Africa and the call doesn't go through since... Read more

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  • Oct 15, 2011
  • Health and Beauty
  • Kissimmee, Florida
  • 1
  • 54

I requested cancellation of this account. But, instead another shipment was sent. I ant this account cancelled and the last shipment credited to the account and the monies removed from my account repaid NOW!!! Because of this unwanted deduction from my account I am now in a minus status [IN THE RED. I am complaining about the hair product system. Nor only does it not work this company does not... Read more

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  • Oct 14, 2011
  • Cosmetics and Toiletries
  • Montgomery, Alabama
  • 33

The trial products serum,shampoo, & conditioner were large size,not trial. The products not only do not work but caused scalp soreness. Upon calling for a return, I find I must pay to return the product; those containers weight 1/2# each. Remember folks, as I did not---if it sounds too good to be true it usually is! Oh, they did offer for me to continue using the product for $49.95 and I would... Read more

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  • Jul 18, 2011
  • Cosmetics and Toiletries
  • Livermore, California
  • Shampoo And Conditioner
  • 19

I ordered the ookisa hair products because my hair is so fine and I am beginning to lose it. The shampoo is so abrasive that after each washing my hair felt dry and brittle. The conditioner is so light that it did very little to help this problem. I ended up having to use other conditioners to help revive my hair. I had noticed it was getting frizzy and dull. When I called to return the... Read more

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  • Jun 24, 2011
  • Cosmetics and Toiletries
  • Faribault, Minnesota
  • 1
  • 39

So I will try anything. My hair was lacking in fullness and their commercials show they will fix you right up. The shampoo which is very concentrated made my hair feel like straw, it sure did lather great, and took me twice as long to get it out of my hair. The conditioner, what can I say. The quality was what you would accept from a .99 conditioner. I called to return it the first week. Okay,... Read more

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  • Jan 07, 2011
  • Health and Beauty
  • Emery, Utah
  • 1
  • 27

I paid 100.00 for shampoo and conditioner and spray. I went over the 30 day trial. When I called I let the suervisor know African-Americans do not wash their hair everyday. My hair will dry out and fall out. I haven't had a chance to see if the product work. The spray re- wets my hair which makes me have to put more heat in my hair to straighten it again. This product is clearly not ment for... Read more

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  • Oct 21, 2010
  • Cosmetics and Toiletries
  • Dallas, Texas
  • Free Trial
  • 19

Signed up for free trial of product. Then decided to look up reviews. Read how company charges 100 bucks in 2 weeks. Called company and told them i changed my mind. They told me okay. $6 has still been posted to my checking account for shipping and handling. If product shows up at my door or $6 does not get credited back I will be contacting them and contacting the Better Business Bureau. I... Read more

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  • Jun 07, 2010
  • Cosmetics and Toiletries
  • The Dalles, Oregon
  • Ookisa Hair Thickening Treatment
  • 6
  • 63

My hair was falling out. I saw this ad for Ookisia on the web and read about it and decided to try it. The try it you'll like it package for $5 comes with a hook...if you don't like it and don't send it back within 30 days you get a whopping bill for $90. Plus they send this same package once a month. I can buy shampoo that fills the bill for a lot less than $90 a hit and I told... Read more

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  • Mar 24, 2010
  • Cosmetics and Toiletries
  • Hattiesburg, Mississippi
  • Hair System
  • 3
  • 39

FOR STARTERS I USE THE OOKISA HAIR CARE SYSTEM. I LOVE IT !!!! HAVE BEEN USING FOR OVER A YEAR, I'M ON AUTO SHIP.THEY SHOULDHAVE ALL MY BILLING INFO IN THE SYSTEM. BUT THEIR CUSTOMER SERVICE HAS ALOT TO BE DESIRED. HAVE NOT RECEIVED MY LAST SHIPMENT AND I'M NOT IN THEIR SYSTEM ACCORDING TO CUSTOMER SERVICE REP #514TREATED ME LIKE I WAS LYING TO HIM. SO I STARTED ASKING QUESTIONS. YOU... Read more

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  • Nov 26, 2009
  • Cosmetics and Toiletries
  • Washington, District Of Columbia
  • Ookisa Hair Care
  • 1
  • 16

ookisa hair care ads are all over the web but BEWARE. I tolk them up on no risl trial of shampoo, conditioner, and lotion/serum. Well before end of month I called to cancel and getRMA number to return. I foolishly allowed myself to be talked into accepting one more month of free trial. When I called acouple weeks later to change mind and return the ridiculously over priced$90. dollar, 3 bottle... Read more

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